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MA Service Design

Edinburgh Napier University

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Edinburgh Napier University

Course options

  • Qualification

    MA - Master of Arts

  • Location

    Merchiston Campus

  • Study mode

    Full time

  • Start date

    08-SEP-25

  • Duration

    1 Year

Course summary

Overview

One of the first of its kind in Scotland, this MA Service Design course aims to develop your skills in research design in order to set you up for an interesting and in-demand career as a Service Designer in one of the largest and fastest growing design sectors in the UK.

Service design is an increasingly vital profession that incorporates a set of unique skills. Service designers improve the experience of interacting with organisations across a variety of sectors. Service design incorporates and goes beyond user experience and interaction design to consider a holistic approach to designing with and for people. On this programme, you will learn how to use stakeholder-centric research techniques as the foundation for designing services in the public and private sector.

You will work in a collaborative, iterative and imaginative studio, with teaching from leading industry experts and practitioners, to create proposals that respond to social, commercial and environmental challenges.

This programme is suitable to all design disciplines and many computing degrees. Our interdisciplinary team will work with you in a creative environment to explore your practice as a service designer.

Course details

You will learn methods for evaluating understanding, evaluating and communicating user needs in complex services. You will have the skills to propose and prototype solutions for user needs. You will be introduced to the research methods and theoretical principles behind service design and how to apply them in real world scenarios.

This programme's approach to learning, teaching and assessment draws on a wide range of strategies which will empower you with the skills to become an independent and flexible life-long learner.

Tuition fees

Students living in Hong Kong
(International fees)

Information not available

Please check with the institution for most up to date details.

University information

Edinburgh Napier University

Edinburgh Napier University

  • University League Table

    86th

  • Campus address

    Edinburgh Napier University, 219 Colinton Road, Edinburgh, Scotland, EH14 1DJ, United Kingdom

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Subject rankings

  • Subject ranking

    Marketing

    49th out of 87 2

  • Entry standards

    / Max 204
    142 70%

    23rd

  • Graduate prospects

    / Max 100
    78.0 78%

    40th

    22

  • Student satisfaction

    / Max 4
    3.13 78%

    24th

    41

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